Do I need to register an account to use the "MakeID Pro" app?
Do I need to register an account to use the "MakeID Pro" app?
No. The "MakeID Pro" app does not require an account registration to use.
Is the app compatible with Android and iOS devices?
Is the app compatible with Android and iOS devices?
Yes, the "MakeID Pro" app is compatible with both Android and iOS devices.
The app cannot be used on iPad?
The app cannot be used on iPad?
It is not recommended to use an iPad as there may be compatibility issues. It is recommended to download the app on your mobile phone for printing.
Why do machines require location, camera, and other permissions？
Why do machines require location, camera, and other permissions？
Our printer utilizes a low-power Bluetooth communication protocol, which requires the use of location permission as per Google's system requirements for Android devices. Therefore, our app needs to access your location information to connect to the printer.
Please note that this location permission is solely intended to facilitate the search and connection process of the printer, and we will not collect or utilize your location information in any other way. It is important to emphasize that the use of location permission is based on Google's development requirements, and it is not defined by our company.
How to correctly link Bluetooth L1/APP and set Bluetooth permissions?
How to correctly link Bluetooth L1/APP and set Bluetooth permissions?
① first please check that you find the APP in the phone settings and check whether the Bluetooth permission is turned on.
② Please note that you need to turn on Bluetooth and connect to the machine through the APP, not the Bluetooth connection in the phone settings.
The operation process is as follows, please refer to:
Download "MAKEID-Life" and agree to connect your phone via Bluetooth in APP.
Step 1: Open the APP click L1 and connect to your phone.
Step 2: Click search, add a device and connect successfully(Please make sure your label maker and Bluetooth is on).
Step 3: Click “me” and try printer self-inspection.
Blank Print
Blank Print
1.Check the installation position of the label,Install according to the instructions in the manual.
2.Check the phone brand, Xiaomi series phones cannot print in dark mode.
Tape does not advance
Tape does not advance
You can confirm whether the following actions are correct:
1. Is the printer turned on correctly?
2. Is the label paper installed correctly?Label paper according to the instructions in the picture？
3. Have you downloaded the APP (MakeID-Life)?
4. Is the Bluetooth permission enabled correctly?
5. Whether the printer is correctly connected in the APP
6. Whether the print content has been edited in the APP
7. Whether the printing steps are correctly operated